The refund amount is based on the product selling price in Korea (KRW) and will be calculated according to the exchange rate at the time of ordering.
The amount charged for your purchase may differ from the amount shown in the app due to fluctuating exchange rates. Please check the actual amount that is charged through the card issuer/payment service.
If you used a coupon in your order and the order was partially canceled/returned due to unavoidable reasons, the discounted amount will be deducted from your refund. The coupon discount amount is applied in proportion to the price of each product from the total product price.
If you need more help, you may contact Zigzag's customer care at any time by going to [My Page] in the Zigzag app → [Inquiries].