Credit Card: For cancellations, card approval will be canceled within 3-5 business days of when the cancellation/return is completed.
The exact refund period may vary depending on the card issuer, so please contact the card issuer for more details.
The refund amount is based on the product selling price (KRW) and will be calculated according to the exchange rate at the time of ordering.
You can see your refund history from [My Page] - [Orders/Shipping] - [Order Details].
* If the entire order cannot be canceled, it is not possible for international shipping fees to be partially refunded. If only some products are canceled/returned due to unavoidable reasons, the international shipping fee will be refunded in the form of points.
If you need more help, you may contact Zigzag's customer care at any time by going to [My Page] in the Zigzag app → [Inquiries].