If you forget your ID after placing an order, please contact Zigzag's customer care with the following information and we will help you find your ID.
- Order number or tracking number
- Recipient's phone number entered at the time of ordering
* If you have no order history, we will not be able to find your ID. Please sign up again to use our services.
If you need more help with finding your account, please contact Zigzag's customer care at any time by going to [My Page] in the Zigzag app → [Inquiries].